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Política de privacidad

Haciendo click en el botón aceptas que los datos facilitados en el formulario sean tratados por EUROP ASSISTANCE. para ponerse en contacto contigo con la finalidad de gestionar de mane ra integral su solicitud y la relación con las distintas entidades del EUROP ASSISTANCE, así como para mejorar las ofertas que te puedan interesar, en relación a la petición realizada. Puedes consultar más información sobre protección de datos en política de privacidad donde se informa, entre otros aspectos, de cómo ejercitar los derechos de acceso, rectificación, supresión, limitación, oposición o portabilidad de datos.

Code of Conduct

The Generali Group Code of Conduct - approved by the Board of Directors of Assicurazioni Generali S.p.A. on December 14, 2012 - is the reference text for doing the right thing by defining the fundamental rules of conduct to be observed by all Group employees, including members of its supervisory and management bodies.

As such, third parties acting on behalf of Europ Assistance (consultants, suppliers, agents, distributors, etc.) are also expected to adhere to and observe the principles set out in this Code, which is why it has been translated into all the languages of the countries in which the Group operates.
The Code of Conduct sets out the minimum standards of behavior that must be observed and provides specific rules of conduct in relation to the promotion of diversity and inclusion, the protection of corporate assets and data, the prevention of conflicts of interest, the fight against bribery and corruption, the management of financial information and insider trading, money laundering, the financing of terrorism and international sanctions.

If you would like to know more, you can download our Code of Conduct by clicking on the following link

Internal reporting system

The Internal Reporting System is intended to serve as a preferred channel for receiving information on practices or conduct that, in good faith, are considered inappropriate or not in accordance with the law, the Code of Conduct, the Group's Rules or other internal policies (e.g. discrimination, harassment, bullying, corruption and bribery, etc.).

If you would like to know more, you can download our Internal Reporting System by clicking on the following link

Information may be submitted through any of these channels:
  • By mail, writing to the following address:
    Group Compliance - Business Integrity
    Via Machiavelli, 3
    34132 Triste
  • On line, through the"Group Compliance Helpline", with theWhispli tool(https://generali.whispli.com/speakup).
    To report the information, click on "Reporting by web".
  • By telephone, calling from Spain at +34 900 838 236 (available 24 hours / 365 days).
  • In person, by requesting a meeting with the local head of the Compliance function through the e-mail accountconcerns@europ-assistance.es.

Reports must be adequately detailed; information without sufficient detail cannot be considered.

While it is possible to report anonymously, the Group believes that the investigation of any event will be more effective if the identity of the whistleblower is known. The Group is committed to always protecting the identity of the whistleblower.

Reports, as well as the details of whistleblowers and the persons involved, will be treated confidentially and with the utmost discretion, in compliance with privacy regulations.

The Groupstrictly prohibits retaliation against anyone who reports in good faith, regardless of who is implicated in the report.

If you have any questions about the Generali Group Helpline and the reporting procedure, you can review the frequently asked questions document.

Get to know our values:

Caring

Caring

We have closeness and empathy with our customers and our people.

ICON - TRAINING

Available

Whenever our customers need us, we are available to them.

ICON - CUSTOMERS

Reliable

We keep our promises. We take care of our customers and find a solution to their problems.

Easy to work with

Easy to work with

We work simply and efficiently to make our customers' lives easier.