Claims
- Travel assistance
- Roadside assistance
- Legal Defense
- Other insurance
24h medical assistance
- Call our medical assistance department from the phone number listed in your policy.
- Tell us about your case and we will help you immediately.
On-line Claims Portal
- Communicate, manage and consult your claims in a fast and agile way from any device.
- Attach all the documentation digitally and/or upload the necessary photos.
24h roadside assistance
- Talk to our roadside assistance team from the phone number on your policy.
- Tell us about your case and we will help you immediately.
Claims processing
- Whatever the time, send us an email.
- Tell us your problem and our reimbursement team will get back to you as soon as possible.
Telephone Legal Assistance
- Incident reporting and follow-up.
- Contracting and policy related issues.
- Other formalities
Claims Handling
- Whatever the time, send us an email.
- Tell us your problem and our team will help you solve it as soon as possible.
Contact Us
Products
Distributors
HR
To send us your CV, please visit our work with us section.
Security
To contact the security team, write to us at:
ciso@europ-assistance.es
delegadoprotdatos@europ-assistance.es
Press
Contact us at marketing@europ-assistance.es
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For other insurance formalities
- Personal Data Update: Keep your information up to date to make sure we can always contact you when you need it.
- Coverage Inquiries: Do you have questions about what your policy covers? Our team is available to provide you with all the information you need.
- Claims and Reimbursements: If you have had any expenses covered by your insurance, we can help you manage claims and obtain the corresponding reimbursements.
- Assistance: Find out about the assistance services available so that you can travel with peace of mind.
Frequently Asked Questions
Why Europ Assistance?
- For our extensive knowledge of insurance companies and their clients and needs.
- For our Technical Capacity.
- For our wide Coverage Catalog.
- Flexibility in the creation of the product and in any modality: Insurance, Service or Reinsurance.
- Because of our capacity to adapt to the needs.
- Because Innovation characterizes us.
- Loyal supplier network.
- Highly experienced management platform.
Why travel insurance?
Europ Assistance offers a catalog of products so that every type of traveler can find a travel insurance policy tailored to his or her needs.
You will travel with the peace of mind of being covered for any unforeseen event that may arise and you will only have to worry about enjoying your trip. With just one call we can help you with everything you need.
If you have any doubts, contact our Customer Service Department: atencion_cliente@europ-assistance.es, so that they can advise you on the most appropriate type of insurance for your trip.
We have an insurance adapted to each trip: weekend getaway, cruise, annual stays outside Spain, if you are going to practice sports...
Why a roadside assistance insurance?
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Comprehensive Coverage: Europ Assistance offers complete coverage that includes on-site vehicle repair, unlimited mileage towing, and legal and medical assistance.
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24/7 Availability: Assistance services are available 24 hours a day, 7 days a week, ensuring that you will always have help when you need it.
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Europe-wide assistance: This insurance covers you throughout Europe, allowing you to travel with confidence knowing that you will be backed up in any eventuality.
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Additional Services: In addition to roadside assistance, the insurance includes services such as medical transfer and repatriation, replacement vehicle, and management of traffic fines.
Why legal defense insurance?
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Comprehensive Legal Advice: Europ Assistance offers an unlimited legal advice service, including contract review and drafting, tax advice and protection against occupation of your home.
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Comprehensive Coverage: The insurance covers a wide range of legal situations, such as consumer defense, claims for damages, criminal defense, and management of traffic and administrative sanctions.
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Family Protection: This insurance is designed to protect your entire family, including legal defense for repossession of the occupied home and inheritance management.
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Access to Professionals: You will have access to a network of law firms and advice on administrative procedures.
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Personalization and Flexibility: You can choose from different levels of coverage according to your needs, from basic options to more complete plans such as Family Legal Defense Premium.