Legal Information

In order to facilitate your navigation through the Web Site, Europ Assistance, S.A. Sucursal en España, (hereinafter, "EUROP ASSISTANCE") with address at Paseo de la Castellana 130, 28046, Madrid, NIF: W-2504100-E, informs you that it uses cookies or other files of similar functionality (hereinafter, "cookies").

In this sense, and in order to guarantee the user all the necessary information for proper navigation, we provide the user with the following information on what cookies are, what types of cookies exist on our Web Page and how they can be configured or disabled.

1. WHAT ARE COOKIES?

Currently, all web pages, regardless of the service they provide, use cookies, that is to say, they store a minimum amount of information about the use made by the user on the web page. A cookie can be defined as a small text file or device of general use that is downloaded to the user's terminal equipment when browsing web pages in order to store data that can be updated and retrieved by the entity responsible for its installation to improve navigation and user experience.

If you decide to allow the use of cookies by us, you can get a better experience on our website and the most relevant offers for you. In addition, there are some basic actions that require cookies, such as taking out an insurance policy or managing the customer area. Except for session cookies (which are temporary), you can check the lifetime of the cookies we use from your browser or operating system.

Below, we explain the types of cookies we use and why at europ-assistance.es:

Thanks to these cookies we can recognize you when you access the personal area of europ-assistance.es and establish security measures to protect you against unauthorized access attempts, we can also remember your selections in forms (for example, during the registration or purchase process) that will make it easier for you to fill out again any form on our website. Without these cookies, when you click on any link (e.g., "next"), the new page would not recognize your previous activity on the previous pages and your registration/purchase process could not be completed. Normally, these are temporary files, which are deleted when you close your browser, so that when you return to europ-assistance.com, you will have to log in again if you want to access your personal area. We remind you that if you reject the use of these cookies there will be some parts of the site that will not function correctly.

These cookies help us understand how each user interacts with our website (for example, which pages generate the most interest, how many people have visited the site, what is the average time of a visit to the site, etc.). This information is anonymous and only provides us with statistical data in order to learn what interests our audience the most and how we can improve our product and service offerings, website performance or user experience. Although they are not necessary to browse europ-assistance.es, we would like you to help us improve by accepting these cookies, which in no case will retain any personal information about you.One of the analytics services we use is Google Analytics. Google asks us to inform you that these web pages use Google Analytics, a website analysis service provided by Google, Inc. ("Google"), a Delaware company, with registered office at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States. Google Analytics uses "cookies" to help analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf in order to (i) keep track of your use of the website, (ii) compile reports on website activity, (iii) provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data by Google in the manner and for the purposes set out above.

Thanks to these cookies, the europ-assistance.es website can communicate with social networks so that users can use the "like" buttons or tweet the offers they want to share with their friends. If you reject the use of these cookies, you will have to log in again to the social network where you want to share your activity on europ-assistance.com.

Thanks to these cookies we can manage more effectively the spaces in which our advertising appears, either on our website or on third party sites (for example, they allow us to know how many people have clicked on the ads we publish on other websites). Although they are not necessary for browsing the website, they will allow us to show you advertising tailored to your preferences after analyzing each user's behavior on the website (for example, if you have come to our website looking for travel insurance, we can present you with travel insurance offers similar to the one you have searched for).